Terms and Conditions

Payment Terms

Payment of either the full fee or deposit is required at the point of enrolment to secure a place. Places on a course cannot be held without payment.

Early Bird discount fees are only available for payment in full at time of enrolment.

Monthly instalments must be paid by Automatic Payment and received by 7th of each month (or other mutually agreed date). Your AP must be set up and evidence provided of this before your enrolment is considered complete.

The flexible monthly payment plans are not a “pay as you go” option. Payments are for the agreed number of consecutive months regardless of attendance during that period.

Cancellation & Refund Policy

Fees once paid are non-refundable under all circumstances. If you are unable to attend a course, workshop, training day or weekend as planned, you can transfer onto any future NZPSH dates within the next 4 years. Any request to cancel and transfer a course must be made in writing and 5 working days notice given.

If you are in any doubt about your suitability for or commitment to the full Diploma course, it is recommended that you begin with the Certificate in Hypnotherapy course or other available shorter option to make sure the course is suitable for you.

Missed days or weekends can be made up on future courses and at any training location.

Trainers & Venues

Trainers and venues are subject to change. NZSPH shall provide such trainers to present the training course as it deems fit and shall be entitled at any time to substitute any trainer with any other person who it deems suitably qualified to present the relevant course.

Every effort will be made to give attendees no less than 5 working days notice of any such change.

Guarantee & Repeating weekends

NZSPH Diploma Students are able to attend and repeat live face-to-face training workshops for the course format they have enrolled for (online, in-person or hybrid) an unlimited number of times for no additional charge, within a 4 year period of their initial enrolment*, on the following conditions:

  • 5 working days’ notice of intention to attend is provided in writing
  • Your attendance is approved by the relevant trainer
  • You observe an appropriate standard of behaviour to ensure a respectful and inclusive learning environment
  • Repeat attendance is subject to a place being available
  • In-person course We will confirm if there is a space available for you. It is strongly recommended that you do not book flights, accommodation or incur any other expenses before receiving such confirmation, as these costs will not be reimbursed in the event that a place is not available.
  • Online & Hybrid course Students have lifetime access to all recordings of training workshops; access to attend live workshops is for the same 4 year period as outlined above

*Initial enrolment date is defined as the date that payment or deposit was received and enrolment was confirmed, not the date when training was first attended.

Qualifications & Certifications

  • Completed coursework and assignments must be submitted within 4 years of initial enrolment date.
  • Work submitted outside of this timeframe will incur additional costs for marking, Certification and registration fees for the Hypnotherapy in Practice Diploma (HPD)

    • Ownership & Intellectual Property Rights

    All NZSPH materials, whether on the NZSPH website or at an NZSPH training course, are owned by NZSPH (trading name the Art of Optimism Ltd) or the UK Academy of Therapeutic Arts & Sciences. All intellectual property rights in all materials, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by NZSPH or the UK Academy of Therapeutic Arts & Sciences. No such content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without NZSPH’s prior permission. Any such use is strictly prohibited and will constitute an infringement of our intellectual property rights.

    Confidentiality

    Any personal information volunteered by participants during training sessions, whether on the NZSPH website or at an NZSPH training course, it to be treated with the utmost confidentiality and not shared, discussed or published outside of those training sessions, unless with the participant’s express approval in writing. This includes written, audio, video and images.

    Behaviour

    NZSPH reserves the right to remove any participant from a training course whose behaviour is deemed inappropriate by NZSPH or its trainers. In these circumstances, NZSPH will neither refund any fees nor reimburse any other costs.

    Force Majeure

    NZSPH will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event).

    A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control.

    Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.