Terms and Conditions

Payment Terms

Payment of either the full fee or deposit plus first instalment is required at the point of enrolment to secure a place. Places on a course cannot be held without payment.

Early Bird discount fees are only available for payment in full at time of enrolment.

Monthly instalments must be paid by Automatic Payment and received by 10th of each month.

The flexible monthly payment plans are not a “pay as you go” option. Payments are for 8 consecutive months regardless of attendance.

Cancellation & Refund Policy

Fees once paid are non-refundable. If you are unable to attend a booked course, you can transfer onto any future NZPSH course within the next 3 years. Any request to cancel and transfer a course must be made in writing.

If you are in any doubt about your suitability for or commitment to the full Diploma course, it is recommended that you begin with the 3 Day Introduction to Hypnosis course to make sure the course is right for you.

Missed days or weekends can be made up on future courses and at any training location.

NZSPH reserves the right to cancel or reschedule training days or weekends if necessary. In the unlikely event that this happens, NZSPH will reimburse any reasonable, non-refundable expenses incurred by participants as a result of cancellation against receipts. Every effort will be made to give attendees no less than 5 working days notice of cancellation or rescheduling.

Trainers & Venues

Trainers and venues are subject to change. NZSPH shall provide such trainers to present the training course as it deems fit and shall be entitled at any time to substitute any trainer with any other person who it deems suitably qualified to present the relevant course.

Every effort will be made to give attendees no less than 5 working days notice of any such change.

Guarantee & Repeating weekends

NZSPH Diploma Students are able to repeat training days and weekends an unlimited number of times for no additional charge, on the following conditions:

  • 5 working days’ notice of intention to attend is provided
  • Your attendance is approved by the relevant trainer
  • You observe an appropriate standard of behaviour to ensure a respectful and inclusive learning environment
  • Repeat attendance is subject to a place being available
  • We will confirm if there is a space available for you. It is strongly recommended that you do not book flights, accommodation or incur any other expenses before receiving such confirmation, as these costs will not be reimbursed in the event that a place is not available.

Ownership & Intellectual Property Rights

All NZSPH materials, whether on the NZSPH website or at an NZSPH training course, are owned by NZSPH (trading name the Art of Optimism Ltd) or the UK Academy of Therapeutic Arts & Sciences. All intellectual property rights in all materials, including the design, graphics and text of all printed materials and the audio of all webinars and podcasts, are owned by NZSPH or the UK Academy of Therapeutic Arts & Sciences. No such content may be copied, reproduced, uploaded, posted, displayed or linked to in any way, in whole or in part, without NZSPH’s prior permission. Any such use is strictly prohibited and will constitute an infringement of our intellectual property rights.


Any personal information volunteered by participants during training sessions, whether on the NZSPH website or at an NZSPH training course, it to be treated with the utmost confidentiality and not shared, discussed or published outside of those training sessions, unless with the participant’s express approval in writing. This includes written, audio, video and images.


NZSPH reserves the right to remove any participant from a training course whose behaviour is deemed inappropriate by NZSPH or its trainers. In these circumstances, NZSPH will neither refund any fees nor reimburse any other costs.

Force Majeure

NZSPH will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control.

Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.